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Refunds Policy

Refunds Policy

At Automob Limited, we strive to provide the highest quality car detailing services. If you are not satisfied with your experience, we will do our best to resolve the issue. Please review our refund policy below.

Eligibility for Refunds

  • Refunds are only considered if the service was not delivered as agreed or if there is a verified issue with the quality of the service.
  • Refund requests must be submitted within 7 days of the service date.

Non-Refundable Circumstances

  • Deposits for bookings are non-refundable if you cancel within 24 hours of your appointment.
  • Refunds are not provided for dissatisfaction due to factors outside our control, such as pre-existing damage to your vehicle or unrealistic expectations beyond the agreed service scope.

Resolution Process

  • If you are unhappy with the service, we encourage you to contact us immediately at support@automob.co.uk.
  • Where possible, we will offer to redo the service or provide a partial refund based on the nature of the issue.

How to Request a Refund

  • Email us at support@automob.co.uk with your booking details and a description of the issue.
  • Include any supporting photos or documentation to help us assess your request.

Refund Approval

  • Once your request is reviewed, we will notify you of the outcome within 5 working days.
  • Approved refunds will be processed via the original payment method within 7 working days.

Changes to the Refund Policy

  • We reserve the right to amend this policy at any time. Updates will be posted on our website, and continued use of our services indicates acceptance of the revised policy.

Ready to care for your car?

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With meticulous care and an unwavering focus on detail, we deliver excellence in every service. At Automob, we take pride in offering premium, luxury detailing solutions that exceed expectations and leave your car in flawless condition.

  • Jln Cempaka Wangi No 22,
    Jakarta - Indonesia
  • support@automob.co.uk
  • Company Number: 123456
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